JustCarRent Privacy Policy

   Introduction

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern JustCarRent travel store's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

    Terms of Use:

1) A booking voucher will be sent to the traveler over email when he completes an online car booking with JustCarRent Travel Strores.

2) Producing the booking voucher provided earlier is mandatory to avail the car rental services by JustCarRent Travel Strores.If this is not done it entitles the driver to refuse service delivery without any liability on us to refund the booking amount.

3) When a customer produces the booking voucher provided to him it earlier, it implies that he have read and understood all terms and conditions mentioned herewith and agrees on all of them.

4) Duty slip has to be filled by the customer, if this has not been done by the customer no disputes will be entertained later. The start and end distance in Kms will be calculated from our garage. Driving speed of the vehicle as per the directions of the local transport authority only. Parking charges, toll charges, state taxes and entry fees etc. to be paid by the customer. 

5) Unless specified otherwise, all meter readings/distances/timings will be calculated to and fro from our vendors garage.

6) Distances between two locations (points) be it an intercity distance or from vendors garage etc mentioned on the website are approximate. Actual distance may differ depending on the exact geographical location of the points under consideration.

7) Car air-conditioner will not work on hilly routes & also when the vehicle is not in motion. The customer is also not expected to request driver to make the air condition operational in the afore mentioned cases.

8) The voucher is mandatory to avail any applicable discounts (or) in the case of a cashback. In case of a cash back, the amount will be credited to your credit card/debit card account from which the payment was made to JustCarRent Travel Strores in approximately 15 days from the pick up date.

9) Any form of discounts are only applicable only on the basic fare and cannot be made available on extra charges like toll, taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable, driver allowance, parking, night charges, unless specified.

10) The vehicle booked will be subject to avalability. In a case where the car booked is not available on the day of travel the customer will be provided with an alternative equivalent vehicle in the similar segment as applicable.

11) It may happen that for some travel routes, the cab model which was reserved earlier by a customer online will not be able to actually run during travel due to the prevailing road conditions (OR) the probable danger of natural disasters. The reasons mentioned are beyond the control of JustCarRent Travel Strores. In such a case JustCarRent Travel Strores will provide an upgraded cab model which is typically used in that region at an additional charge. If the customer does not want JustCarRent Travel Strores to provide an upgraded car model a refund will be made.

12) Transfer and local car rental services are valid only within city limits.For the afore mentioned car rental services any request for out station travel beyond city limits will entitle the driver to deny services without any liability to refund the booking amount.

13) Customer can request for amendments to a booking made earlier by him only if the request is done 24 hours before the pick up time. No changes will be done within 24 hours of the time of pick up time. In cases where amendments are requested on cab type, the cab type requested is subject to availability. In case of a no show where the customer has not informed JustCarRent Travel Strores on the changes on his schedule 24 hours before the pick up no refunds will be made.The amendments can be done by contacting the support team of JustCarRent Travel Strores on on +91 9689193918 and mention the booking reference number (CRN number). 

14) Customer is liable to pay waiting charges in the case of delay (be it for any reason) exceeding more than 15 minutes from the scheduled pick up time. 

15) Customer is liable to pay for any additional distance traveled and also for additional hourly charges if applicable.Any unscheduled changes will attract additional charges as applicable. 

16) All bookings under consideration are on a calendar day basis i.e from midnight 12:00 to midnight 12:00. As an example for a cab booked for 1st Jan where the pick up time is 5:00 p.m, the booking will be valid till 1st Jan 11:59 p.m and not 2nd Jan 5:00 p.m. 

17) Cabs that are booked for outstation (any or all of Oneway, round trip & multicity) cannot be used for local travel.As an example if a customer books a cab from Mumbai to Shirdi then to Pune and back to Mumbai for a period of 3 days in total & has a predefined Km limit of 750 Kms and he returns back to Mumbai on the second day & has a balance Km limit of 50 with one day remaining, inspite of this he is not entitled to consume this 50Kms for local travel in Mumbai (Source city), however the customer can travel from Mumbai to some other city outside city limits of Mumbai (say Thane) & consume the remaining 50 Kms or more than this by paying additional charges. 

18) One way car rental services have all travel charges like toll, taxes etc applicable when the vehicle returns back to its original location (garage) after dropping the customer to his destination. As as example if a customer avails one way car rental service from Pune to Mumbai, he will have to pay all charges applicable while the vehicle returns back from Mumbai to Pune. The total charges to be borne by the customer for this return trip will be slightly lower than the charges for the first trip i.e from Pune to Mumbai. 

19) If needed, a customer can amend his booking from one way to round trip or from one way to multi city while his travel is in progress. A request for amendment while mentioning the CRN number & reason for amendment has to be made to the support team at JustCarRent Travel Strores by reaching them on +91 9689193918. Whether or not to make an amendment as per the request of the customer solely rests with our support team. If the amendment request by the customer is approved our support team they will guide on the difference amount to be paid to the driver as to make the amendment a reality. This amount has to be paid immediately to the driver in cash after our team makes an amendment, failure to do so will not not make the requested amendment a reality. 

20) The driver will wait for the customer on the travel date for not more than 60 minutes from his pick up time in a case the customer does not inform the driver on the delay. After 60 minutes the booking will be considered as a case of no show and full booking amount will be forfeited. 

21) For all travel types (one way, round trip & local) customer has to bear all extra charges like driver allowance, toll, taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable, parking charges, night charges and any other charges applicable as mentioned on the voucher. 

22) For one way oustation trips the customer will pay for any additional charges in the case where the driver needs to cover additional distance (or) needs additional duration to complete his return journey (whichever of these two higher). 

23) Transfers with unspecified distance coverage will only include one way transfer either from airport or railway station to a single location or vice versa. Pick ups or drops from multiple locations are not included in such bookings. 

24) Cumulative amount of monetary discount shown on our website is only for indicative purpose.The exact discount amount or savings offered depends on the service type. 

25) JustCarRent Travel Strores cannot be hold accountable for any delay or consequential loss caused to the customer due to traffic jam or reasons beyond reasonable control of the driver or lapses on the part of the driver. 

26) JustCarRent Travel Strores cannot be hold accountable for any loss, damage, physical injury etc suffered by the customer while availing its services. 

27) In case of any misconduct or misbehavior by the driver the customer should immediately report to the support team of JustCarRent Travel Strores Ltd at +91 9689193918 and share the experience while mentioning the booking reference number (CRN number). 

28) JustCarRent Travel Strores cannot be hold accountable for any loss, damage or delay suffered by the customer due to force majeure events. 

29) In no event the entire liability of JustCarRent Travel Strores for any loss or damage arising due to cab services or in the case of a valid refund claim shall not exceed the booking amount paid by the customer. 

30) In case of any dispute parties agree to the exclusive jurisdiction of courts of Aurangabad, Maharashtra. 

31) In addition to all the above mentioned terms & conditions, user terms mentioned on the website apply. 

32) In a scenario, where in a customer already has received the driver & cab details and the cab hired does not show up on the day of travel, it will be considered as the failure of the fleet partner of JustCarRent Travel Strores being an on-line car aggregator will take all necessary efforts to provide the customer an alternative mode of transport immediately, in the shortest possible time & if failing to do so will provide the customer a full refund, which will be processed in a maximum 7 days from the day the cab travel was scheduled to begin. JustCarRent Travel Strores is not liable to reimburse its customer for any expenses like hotel stay charges, flight ticket charges or any other type of monetary expenses which the customer had to bear as a result of no show of the cab on the day of planned cab travel.

33) JustCarRent Travel Strores may use the mobile number & email ID shared while making an online booking/ registration with it (or) which is shared while filling its inquiry form for its promotional purposes. JustCarRent Travel Strores promises that the data will never be sold to any other business entity & will be solely used for its own promotional purposes.

34) It may happen that for some regions that the cab model which was reserved earlier by a customer online cannot be actually made available due to restrictions by local cab associations in that geography, which are beyond the control of JustCarRent Travel Strores. In such a case JustCarRent Travel Strores will make a full refund.

35) We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

36) JustCarRent Travel Strores can send the cab only at the time for which booking has made & not early whatsoever may be the emergencies may be.

37) The final cab rental amount inclusive of extra charges if any will attract applicable service tax.

The use of this website is subject to the following terms of use:

  Site and Contents

The content of the pages of this website is for your general information and use only. It is subject to change without prior notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  Instructions :

1) Driver & car details - These details will be sent to the customer by JustCarRent Travel Strores approximately before an hour from the pick up time by SMS and email.In some cases the driver or an associate of JustCarRent Travel Strores may also call in advance to reconfirm with the customer.

2) Non receipt of driver and car details - In such cases the customer needs to contact the support team at Just car rental Pvt Ltd on +919689193918 and mention the booking reference number (CRN number).

3) Demand of money by the driver- The voucher provided to the customer clearly indicates the items including on his booking. Any amount over and above this both in terms for distance and duration and other items such as night charges, driver allowance, toll, taxes, state taxes, charges on for extra Kms consumed if applicable, charges for extra hours consumed if applicable parking charges etc which are not included in the booking amount have to be paid directly to the driver as mentioned below. In case of any dispute with the driver the customer should reach the support team of Just car rental Pvt Ltd at +91 9689193918 and mention the booking reference number (CRN number) and mention the subject of dispute.

4) Payment of extra charges - Any extra charges applicable have to be paid to the directly in cash to the driver.

5) Refusal by the driver to deliver services - The customer to contact the support team atJustCarRent Travel Strores on +91 9689193918 and mention the booking reference number (CRN number).

6) You acknowledge that JustCarRent.Com does not endorse any Content on the Website and is not responsible or liable for any User Content. In case the User Content is in violates/infringes any patent, trademark, trade secret, copyright or any other proprietary or privacy rights of any third party or in contravention of any applicable law, then JustCarRent.Com at its sole discretion may remove or disable the access to the User Content or any part thereof, without any notice to User.

7) JustCarRent.Com at all times reserves its right, but not an obligation, to audit the Content, User Content, Features available on Website or any other material or information posted/uploaded by the User. If at any time, in sole discretion of JustCarRent.Com, JustCarRent.Com determines that any Content/User Content or any other material or Feature of the Website is in contravention of any law for the time being in force or spirit of the terms and conditions of this Agreement or violates the privacy of any person, then JustCarRent.Com may either remove or edit or block such material without any notice.

   Intellectual Property Right:

All text, graphics, audio, design and other works on the Website are the copyrighted works of JustCarRent.Com or its licensors. Content on the Website is for personal use only, unless permitted otherwise. Any alteration of the material or use of the material contained in the Website for any commercial purpose is a violation of the copyright of JustCarRent.Com and/or its affiliates or associates or of its third-party information providers.

Website may contain also contain certain trade-marks, logos or service marks (“Marks”). These Marks are the proprietary to the JustCarRent.Com or its vendors/seller or respective third parties. You are not permitted to use the Marks, in any manner, without first obtaining the written permission of the JustCarRent.Com or its vendor or third party that own and control the Marks.

YOU ACKNOWLEDGE AND AGREE THAT THROUGH YOUR USE OF WEBSITE OR BY AVAILING ANY PRODUCT OR SERVICES THROUGH OR AT WEBSITE, NO RIGHT (EMPRESS OR IMPLIED) IS GRANTED TO YOU IN RESPECT OF SUCH CONTENT. JUSTCARRENT.COM RESERVES THE RIGHT TO CHANGE OR MODIFY THE CONTENT FROM TIME TO TIME AT ITS SOLE DISCRETION.

You further acknowledge and agree that You shall not shall not copy, reproduce, republish, upload, post, transmit or distribute, the Content available on the Website, in any way without obtaining the prior permission from JustCarRent.Com or its licensors. All responsibility and liability for any damages caused by downloading of any data is disclaimed.

It is clarified that any use of the Website, Content, Marks or other intellectual property rights of JustCarRent.Com, in contravention of the terms of this Agreement or any applicable law shall constitute the infringement of such intellectual property right of JustCarRent.Com or their respective third party, upon which JustCarRent.Com or third party may initiate the appropriate legal proceedings against the User.

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, JustCarRent.Com owns all intellectual property rights to and into the trademark "JustCarRent.Com", and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.

ALL RIGHTS NOT EXPRESSLY GRANTED HEREUNDER TO THE USER, ARE RESERVED EXCLUSIVELY TO JUSTCARRENT.COM .

   Disclaimer of Warrant and Liability:

ALL CONTENT, USER CONTENT, THIRD PARTY CONTENT OR INFORMATION PERTAINING WEBSITE OR ANY PRODUCT / SERVICES ARE PROVIDED TO YOU ON “AS IS” BASIS AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

WHEN YOU ACCESS THE WEBSITE OR AVAIL ANY PRODUCT OR SERVICES AT OR THROUG WEBSITE, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND THAT THERE MAY BE DELAYS, OMISSIONS, INTERRUPTIONS, INACCURACIES, AND/OR OTHER PROBLEMS WITH THE INFORMATION, PRODUCTS, AND SERVICES PUBLISHED ON OR PROMOTED THROUGH THIS WEBSITE. WITHOUT LIMITING THE FOREGOING, JUSTCARRENT.COM AND ITS AFFILIATES, AGENTS, AND LICENSORS MAKES NO WARRANTY THAT:

  1. THE WEBSITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS OR YOUR USE OF THE WEBSITE OR THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE;
  2. THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR SERVICES WILL BE EFFECTIVE, ACCURATE OR RELIABLE;
  3. THE QUALITY OF THE WEBSITE OR SERVICES WILL MEET YOUR EXPECTATIONS; OR
  4. ANY ERRORS OR DEFECTS IN THE WEBSITE OR SERVICES WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM JUSTCARRENT.COM OR THROUGH THE WEBSITE / CONTENT OR FROM USE OF THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF USE.
  5. WEBSITE WILL BE ERROR FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THIS WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS AND OTHER CODES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES. JUSTCARRENT.COM AND ITS AFFILIATES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY CLAIMS, ACTIONS, OR JUDGMENTS ARISING OUT OF OR RELATED TO ANY CONTENT POSTED TO THIS WEBSITE BY YOU OR ANY THIRD PARTY.
  6. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO THE APPLICABLE LAW, JUSTCARRENT.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED RELATED TO WEBSITE, CONTENT, USER CONTENT, PRODUCT SERVICES, THIRD PARTY CONTENT ARISING UNDER INTELLECTUAL PROPERTY RIGHT, LIBEL, PRIVACY PUBLICITY, OBSCENITY OR OTHER LAWS. JUSTCARRENT.COM ALSO DISCLAIMS ALL LIABILITY WITH RESPECT TO THE MISUSE, LOSS, MODIFICATION OR UNAVAILABILITY OF ANY USER CONTENT AND / OR THIRD PARTY CONTENT.
  7. ANY MATERIAL, CONTENTS, SOFTWARE OR INFORMATION DOWNLOADED OR OTHERWISE OBTAINED FROM THE WEBSITE IS SUBJECT TO THIS AGREEMENT AND DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL. GIRMAR IS NOT LIABLE ON THE AUTHENTICITY OF SUCH DATA/INFORMATION.
  8. WITHOUT LIMITING THE FOREGOING, UNDER NO CIRCUMSTANCES SHALL GIRMAR BE HELD LIABLE FOR ANY DELAY OR FAILURE IN PERFORMANCE RESULTING DIRECTLY OR INDIRECTLY FROM ACTS OF NATURE, FORCES, OR CAUSES BEYOND ITS REASONABLE CONTROL, INCLUDING, WITHOUT LIMITATION, INTERNET FAILURES, COMPUTER EQUIPMENT FAILURES, TELECOMMUNICATION EQUIPMENT FAILURES, OTHER EQUIPMENT FAILURES, ELECTRICAL POWER FAILURES, STRIKES, LABOR DISPUTES, RIOTS, INSURRECTIONS, CIVIL DISTURBANCES, SHORTAGES OF LABOR OR MATERIALS, FIRES, FLOODS, STORMS, EXPLOSIONS, ACTS OF GOD, WAR, GOVERNMENTAL ACTIONS, ORDERS OF DOMESTIC OR FOREIGN COURTS OR TRIBUNALS, NON-PERFORMANCE OF THIRD PARTIES, OR LOSS OF OR FLUCTUATIONS IN HEAT, LIGHT, OR AIR CONDITIONING
  9. YOU EXPRESSLY UNDERSTAND AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW JUSTCARRENT.COM WILL NOT BE LIABLE FOR ANY LOSS THAT YOU MAY INCUR AS A CONSEQUENCE OF UNAUTHORIZED USE OF YOUR ACCOUNT OR ACCOUNT INFORMATION IN CONNECTION WITH THE WEBSITE OR ANY SERVICES, EITHER WITH OR WITHOUT YOUR KNOWLEDGE. YOU FURTHER ACKNOWLEDGE AND AGREE THAT IF YOU PURCHASE/DOWNLOAD THE WEBSITE FROM OTHER THIRD PARTY SERVICE PROVIDERS (e.g. GOOGLE PLAY STORE, APPLE ETC.), THEN NEITHER JUSTCARRENT.COM NOR ANY THIRD PARTY SERVICE PROVIDER SHALL BE HELD LIABLE FOR ERROR OR FAILURE ON THE PART OF THE WEBSITE TO FUNCTION PROPERLY. YOU SHALL FOLLOW THE RULES/GUIDELINES BEFORE DOWNLOADING/INSTALLING THE WEBSITE AS RECOMMENDED BY THIRD PARTY SERVICE PROVIDERS.

   Cancellation policies:

1) If a traveler cancels 24 hours prior the pick-up time, 10% of the total trip cost will be deducted.

2) If a traveler cancels within 24 hours prior the pick-up time, no refund.

3) The refunds will be made by online transfer to the customer’s bank account. No cash refund requests.

4) The amount will be refunded approximately within 7 business days.

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